Frequently Asked Questions

Products

How long do your fragrances last?
Our fragrances are developed to provide long-lasting performance. On average, they may last around 6–10 hours, depending on skin type, application, and environmental conditions.

What is the difference between Shake 21 and Shake 99?
Shake 21 and Shake 99 are part of our core collection, each offering a distinct scent profile:

  • Shake 21: A fresh composition with citrus, floral, and woody elements, suitable for everyday wear
  • Shake 99: A deeper scent profile with spicy, warm, and musky notes, ideal for evening or statement use

Are your fragrances suitable for both men and women?
Yes, many of our fragrances are designed to be versatile and can be worn by anyone based on personal preference.

Can I wear your fragrances daily?
Yes, our collection includes options suitable for daily use as well as occasional wear, depending on your preference and style.

Orders, Returns & Exchanges

Can I return a fragrance if I’m not satisfied?
We do not offer refunds. However, exchange requests may be accepted within 7 days of delivery, subject to our exchange policy and product condition requirements.

Can I exchange a fragrance for another one?
Yes, eligible items can be exchanged for a different product. Please contact our team to initiate an exchange request and follow the required process.

Shipping

Do you offer free shipping?
Yes, free delivery is available on orders of AED 200 and above.
A delivery fee of AED 20 applies to orders below AED 200.

How long does delivery take?
Orders are typically delivered within 1–3 business days after dispatch, depending on your location within the UAE.

Ethics & Quality

Are your products tested on animals?
No, we do not test our products on animals.

About Perfume Shake fragrances
Perfume Shake offers a range of fragrances designed for everyday use, focusing on variety, performance, and accessibility.

For customers looking for a more refined fragrance experience, you can explore our premium collection at uppernotes.com

Contact & Support

How can I contact customer support?
If you have any questions or need assistance, please reach out to us:

📧 Email: orders@perfumeshake.com
📞 Phone / WhatsApp: +971 55 320 6550

Our team aims to respond to enquiries within 24 hours on business days.